CANCELLATION
All clients must have a card on file to book an appointment

Please cancel before 24 hours to avoid a $25 charge to your card on file.

NO SHOW

Please be sure to cancel your appointment within the requested window of time, should your plans change or something come up. We will charge 50% of your appointment cost for no shows and late cancellations within 2 hours of appointment start time. 

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LATE FEE

A $15 Late Fee will be assessed should you be 15 or more minutes late for your scheduled appointment. The groomer will have the option to turn you away should you be 30 or more minutes late resulting in a late cancellation fee.

COVID-19

Masks are required regardless of vaccination status at all times when entering the Club.

All high trafficked areas are sanitized frequently using hospital grade disinfectant.

All tools and surfaces are sanitized between each appointment.